MFA: Help and guidance

The University is implementing multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your account using a second factor, such as a code from an app on your phone, text message, or a phone call.

MFA is being rolled out to all SSO accounts from January 2021 by surname.

Please see the Multi-factor authentication page for further information.

Short guides for setting up verification using several key methods

Video guides to demonstrate how to set up multi-factor authentication methods in advance

Video guides to demonstrate how to set up multi-factor authentication methods at go-live

Additional guides

Guidance materials from Microsoft for further information on multi-factor authentication

 

If you have any concerns or feedback regarding the content of the MFA user guides or videos please contact the project team mfaproject@it.ox.ac.uk

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Common requests and fault reports can be logged using self-service

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The central Service Desk is available 24x7 on +44 1865 6 12345 (check central IT support arrangements over Christmas)

 

If you do not have an SSO account you can use this form to contact the Service Desk