MFA: Managing MFA on a secondary account

This page gives advice and guidance for managing MFA when you have MFA on both your primary Oxford Single Sign-On (SSO) account and a secondary account, where you are the only person who accesses it.

Using an Authenticator app

When setting up MFA on your secondary account, you can use the same authentication app which you used when setting up MFA on your primary account, such as Microsoft Authenticator, Google Authenticator or Authy.

Authenticator app showing a primary and secondary account

Authenticator app showing a primary and secondary account

Approve sign-in?

Approve sign-in?

 

Authy showing a primary and secondary account

Authy showing a primary and secondary account

 

Note: if you are using an authenticator app and you receive a notification to Approve or Deny a login request which you don't recognise and you think isn’t you, do not approve.

Using a different verification method for Secondary accounts  

You can choose a different method of verification for your secondary account than the one you use for your primary account. For example, you could use the authenticator app for your primary account and text message verification for your secondary account. This would mean that when you receive a text message, you know that it will only work with your secondary account. 

Logging in to a secondary account or an account from another institution

You have several options for logging into multiple accounts on the same device:

  1. Incognito window:
    If you are logged into your personal Oxford SSO account using the Chrome browser, you can login to your secondary account at the same time in Chrome using an incognito window (note that this doesn’t preserve history or cookies). Right-click the Chrome icon and select New incognito window:
    Right-click the Chrome icon and select New incognito window

    Right-click the Chrome icon and select New incognito window

  2. Different browser:
    You can use separate browsers and run them at the same time to establish separation between your accounts and authentications. For example, you might use Firefox for one account and Chrome for the other
  3. Second browser profile:
    You can set up a second browser profile in your preferred browser and use one for each account in different browser windows
  4. Single browser:
    You can continue to use a single browser and log in and out of each account as and when necessary

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If you do not have an SSO account you can use this form to contact the Service Desk