MFA: Signing in using different authentication methods

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Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using MS Authenticator Push Notification.

This guide assumes that the default authentication method is set to Microsoft Authenticator.

 

  1. Select your account at the Single Sign-On (SSO) page
     
    Select your account at the Single Sign-On (SSO) page

    Select your account at the Single Sign-On (SSO) page

  2. Enter your password and click Sign in
  3. A push notification will now be sent to your device
     
    A push notification will now be sent to your device

    A push notification will now be sent to your device

  4. On your device you will receive a notification. You may need to unlock your phone. Only Approve the notification if you have requested the login.

    Click Approve
     

    Approve the login only if you have requested it

    Approve the login only if you have requested it

  5. You will now be logged into your account.

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using MS Authenticator One-Time Password (OTP).

This guide assumes that the default authentication method is set to Microsoft Authenticator.

  1. On the login screen on your computer, you need to select "I can't use my Microsoft Authenticator app right now" and then "Use a verification code from my mobile app"
  2. Open the Authenticator app on your phone. You should see a six-digit "one-time password code" which refreshes every 30 seconds
  3. Type the six-digit code into the login screen on your computer and select "verify"
  4. Your account should be verified and you will be logged in

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO), using text message as a verification method.

This guide assumes that the default authentication method is set to text message.

  1. Select your account at the Single Sign-On (SSO) page
     
    Select your account at the Single Sign-On (SSO) page

    Select your account at the Single Sign-On (SSO) page

  2. Enter your password and click Sign in
  3. Enter the verification code received in the text message and click Verify
     
    Enter the verification code received in the text message

    Enter the verification code received in the text message

  4. You will now be logged into your account
     

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO), using phone call as a verification method.

This guide assumes that the default authentication method is set to phone call.

  1. Select your account at the Single Sign-On (SSO) page
     
    Select your account at the Single Sign-On (SSO) page

    Select your account at the Single Sign-On (SSO) page

  2. Enter your password and click Sign in
  3. The Approve sign in request screen will be showing. You will receive a phone call
     
    The Approve sign in request screen will be showing - you will receive a phone call

    The Approve sign in request screen will be showing - you will receive a phone call

  4. Answer the call, listen to the automated message, and press the # key to verify your identity and complete the process.
    Note: the voice may say "hash" or "pound" key, but you should always press the # key in either case
  5. You will now be logged into your account.
     

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using the Authy mobile app.

This guide assumes that the default authentication method is set to Authenticator app. It’s recommended you open the Authy mobile app before you login.

  1. Select your account at the Single Sign-On (SSO) page
     
    Select your account at the Single Sign-On (SSO) page

    Select your account at the Single Sign-On (SSO) page

  2. Enter your password and click Sign in
  3. Select your account from the Authy app e.g. Nexus365. You may be prompted for a password to decrypt your account
  4. Type the six-digit passcode from the Authy app in the Enter code page and click Verify
     
    Type the six-digit passcode from the Authy app in the Enter code page and click Verify

    Type the six-digit passcode from the Authy app in the Enter code page and click Verify

  5. You will now be logged into your account

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using the Authy desktop app.

This guide assumes that the default authentication method is set to Authenticator app. It’s recommended you open the Authy desktop app before you login.

  1. Select your account at the Single Sign-On (SSO) page
     
    Select your account at the Single Sign-On (SSO) page

    Select your account at the Single Sign-On (SSO) page

  2. Enter your password and click Sign in
  3. At verify identity page click 'Use a verification code from my mobile app'
     
    click 'Use a verification code from my mobile app'

    click 'Use a verification code from my mobile app'

  4. Select your account from the Authy app e.g. Nexus365.  You may be prompted for a password to decrypt it
     
    Select your account from the Authy app

    Select your account from the Authy app

  5. Click the icon to copy your six-digit code
     
    Click the icon to copy your six-digit code

    Click the icon to copy your six-digit code

  6. Type or paste the six-digit passcode in the Enter code page and click Verify
     
    Type or paste the six-digit passcode

    Type or paste the six-digit passcode

  7. You will now be logged into your account
     

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