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Oxford Mosaic Accessibility Statement
Oxford Mosaic Privacy Statement
Accessibility statement for the University of Oxford – UAS websites on the Oxford Mosaic platform
Word freezes when opening OneDrive file
Remote Desktop Service Troubleshooter
Using legacy CONNECT remote access service
Purchasing form
Comprehensive web hosting request form
Supported IT equipment purchasing form
Overview: Chorus service
Chorus teleconferencing
SMS Service
Chorus Contact Center
Find related content in all collections
Oxford Service Manager
Collaboration support
Bomgar remote support tool
Chorus Contact Center for Managers
Introduction to Chorus Contact Center
Local IT Support Staff
Chorus analogue and critical lines
Computer hardware breakdown service
Chorus Billing
Mailing lists
Chorus call reporting
Research Support Team
Microsoft student licensing
Software Usage Terms
Get software
How to find an IP address on a Chorus phone
Chorus: How to re-program a device
Managing your SSO password
Oxford username, Single Sign-On password and Multi-factor authentication
How to Logout of Single Sign-On
Registration web-based services
IAM service requests
Card and IT services entitlements
Student clubs and societies
Chorus call forwarding on the phone
How to reset your internet browser
Troubleshooting Chorus Deskphones
Digital Media
Turnitin
How to manage your mailbox size
Service Desk
e-Science Grid certificate registration
Micro Focus
OxFile FAQ
How to forget a wireless connection on iOS
How to remove a wireless connection on MacOS
How to remove a wireless connection on Windows 10
How to forget a wireless network on Android
Teams Live Events
The data recovery service
Overview: Case Management
How to connect to eduroam WiFi
Lecture Capture (Replay) downloads and resources
Accessibility guidance for Lecture Capture (Replay)
FAQ for Cisco AnyConnect VPN client
Closed Captions guidance for Lecture Capture (Replay)
Troubleshooting Replay
Canvas and Replay
Mobile wireless networking regulations
Chorus Phoneman User Guide
Disability guidance for Lecture Capture (Replay)
Oxford Wireless LAN (OWL)
Configuring the iOS VPN client
Survey advice service
Welcome to the Replay Lecture Capture service
Finishing IT Use - Nexus365 Account
Smart Search in Panopto
Configuring macOS to access the IT Services VPN service
Changing playback speed in Panopto
Export / download Panopto content
IT Services accounts
Webcasting using Panopto
Remote Access services
Delivery information
Recommendations for academic and staff IT equipment: home and office use
IT Services passwords
Local Lecture Capture Support
Educational Media Services
Software download information
University public WiFi service
Visitor Network management
How to Embed a YouTube Video into a Panopto Video
How to order from the IT Services shop
Chorus administration and technical information
How to build a Panopto session
Chorus: Other services
Service payment handling through the online shop
Software distributed through the IT Services online shop
Certificates and Certificate Authorities
Podcasting and Media Publishing
Recommended equipment for Lecture Capture (Replay)
Splitting a Panopto recording
JISC online surveys
Oxford email addresses
AV and lecture capture: guidance for teaching spaces
Orchard system requirements
Orchard Managed Desktop service
Degree Ceremony Filming
Recording your Android or iOS device with Panopto
Recommendations for student IT equipment: home and college use
Centrally managed OWL Service (COWLS)
How to use the Oxford Applications Installer
Panopto Quizzes
Managed staff desktop hardware catalogue
Merging Recordings in Panopto
Accessories and peripherals for managed desktops
How to access Nexus365 applications on managed staff desktops
OWL: Information for IT Officers
I want to...
Passwords
Wireless access points
Self managed wireless access points
Remote desktop service overview
IP address allocations
IPv4 address allocation policy
Services for network administrators
How to connect to the Remote Desktop Service (CONNECT)
CUD attributes - SITS
Overview: University DHCP service
DNS technical information
Embedding Panopto content in Canvas
Virtual private network (VPN)
CUD attributes
DNS naming policy
DNS domain registration
Configuring Linux to access the IT Services VPN service
CUD affiliations - values
CUD Affiliations Manager service
CUD REST interface - Client user guide
CUD data reference
Configuring Microsoft Windows to access the IT Services VPN service
CUD glossary of terms
CUD access
COVID-19: working from home
WiFi and broadband advice
Nexus365: Teams live events
How to recover deleted emails
Teams: Getting started
Microsoft Stream
Project (non-personal) accounts
Nexus365: Logging in via the Web
CUD interfaces introduction
Federation
Using calendars with Nexus365
Digital Video Production
CUD UI Affiliations Manager
Arranging a meeting in Teams
Live Streaming Service
Nexus365: Getting started
SAML SP registration
Activation of http://ox.ac.uk/ and http://unit.ox.ac.uk/ for web server use
Teams: Owners Guide
Running remote committee meetings
Getting started with podcasting
Nexus365: Configure email
MediaPub Writing
Writing and discoverability advice for MediaPub
Overview: Nexus365 service
Chorus group working
Delegation and sharing
Chorus FAQs
CUD UI simple matching
Chorus FAQs for ITSS and administrators
Chorus Unified Communications
Chorus business continuity
Chorus Fax Service
Publishing podcasts using MediaPub
Chorus Freephone numbers
CUD UI simple searching
Chorus Web Portal
Chorus voicemail
Chorus softphones on Windows
Case studies for podcasting at University of Oxford
Frequently asked questions on podcasting (FAQ)
Equipment recommendations for recording a podcast
CUD REST query examples
CUD services
Applications on the managed staff desktop
HFS backup over VPN
How to reference in Panopto
HFS FAQ
Install the HFS backup client software
Manual backups with the HFS backup client
HFS command line interface
Information on blocked emails
Blocked file extensions
Printing on managed staff desktops
Backup and archive security
Restoring data with the HFS restore client
Common email issues on managed staff desktops
Is your data suitable for archiving?
Acceptable use guidelines for using HFS backup services
Best practice for use of the HFS
Accounts and passwords
Reconfiguring the HFS backup software
Chorus softphones for Mac/Linux
An introduction to the University's HFS backup service
Chorus deskphones
My Chorus phone details
Chorus on mobile devices
Using your Chorus deskphone
Preparing for scheduled backups on HFS
Joe's training landing page
Chorus phone short codes
Panopto Manual Recorder guide
Chorus supported devices
Registering for the HFS backup service
Explore Replay
How to check that backups ran successfully
Chorus Hardware Suppliers
Configuring ChromeOS to access the IT Services VPN service
IT Services and the University Card
Finishing IT use at Oxford
Using the HFS archive and retrieve service
How to store files and folders on managed staff desktops
Nexus365, Email, Calendars, Teams and SharePoint Collection
WiFi & networks collection
Backup and archive collection
Software collection
Desktop services collection
ITSS & technical information collection
Overview: Managed staff desktop service
Replay training & how-to guides
Remote learning
Teams and Groups
OneDrive for Business: Getting started
Filming at Oxford
Panopto Remote Recorder Guide
Working from home and the HFS FAQ
How to exclude files, folders and drives from backup
Common requests: Managed Staff Desktop and Remote Desktop Service
Login to a service
Getting started with the HFS
Use Nexus365 email
Setting up alternative email clients
Phishing
Returning to Oxford
Overview: OxFile - Large File Exchange Service
Single Sign-on password expiry
Domain registration agreement
Oxford email addresses - technical
WiFi access in the University
Web services at IT Services
Groupstore
Oxford Internal Federation
Installing Shibboleth SP for IIS
WiFi details for ITSS
How to encrypt files for backup and archive
Record a meeting in Teams
Add custom backgrounds in Teams
Moving a Panopto session
Apple AVLP
Microsoft Campus Agreement
Troubleshooting TSM scheduled backup failure reports
Microsoft Select
Oxford University IPv6 deployment
Campus RFC1918
Network Time Protocol service
Top tips on running webinars in Teams
Standard HFS emails
Federation attributes
How to configure firewalls for University DHCP service
Network and Port Address Translation (NAT/PAT)
Podcasting and accessibility
Oxford SSO integration of AD via a cross-realm trust
HFS knowledgebase
Requesting a new site on comprehensive web hosting
Accessing comprehensive web hosting
Comprehensive web hosting: file system layout
Comprehensive web hosting: ODBC database access for UAS PHP web applications
Cron jobs on the comprehensive web hosting service
Comprehensive web hosting: how to debug errors using log files
Comprehensive web hosting: supported languages and technologies
Comprehensive web hosting: filesystem quotas
Using Drupal with comprehensive web hosting
LabArchives Electronic Lab Notebook service
More about Electronic Lab Notebooks
Planning your use of LabArchives
LabArchives frequently asked questions
LabArchives help and documentation
ELN - Advice from the Information Security team
Guide to managing personal web pages at Oxford
General guide to personal and societies web space at Oxford
Web sites on the personal pages web server FAQ
Guide to HTML
HFS backup for virtual environments
Cloud how to: how to add new users to your virtual datacentre
Cloud how to: configure the virtual firewall
Linux service
Activating Microsoft Windows operating systems and software
Oxford University Panopto Accessibility Statement
HFS
How to use managed staff desktops at home
Teams: Breakout rooms
Using one Shibboleth service provider for multiple virtual hosts
Student registration process: New award programme
Installing Shibboleth SP for Apache
Panopto: Contingencies and Alternative Workflows
Video conferencing services assessment
IT Services shop returns
MATLAB concurrent licence server - MATLAB representatives
Rapidmooc
Audio Visual (AV) Recipe Cards
Create an App password for Nexus365
Managed staff desktop collection
Chorus (telephones & comms) collection
How to view the full headers of an email
Resource mailbox
Chorus Videoconferencing
Chorus web collaboration
Panopto on iPad and iPhone
Teams and Groups: Security guidelines
Mail relay
Accessibility Statement for 'University of Oxford Podcasts' (podcasts.ox.ac.uk)
Message submission
Nexus365 security and privacy
OneDrive for Business: Security guidelines
Which OneDrive?
What is OneDrive for Business?
Replace a presentation slide in a recorded session
Teams: Captions and transcripts
Office 365 download
Managing your backups
Files and folders excluded from backup
HFS server node registration requirements
How to change your CONNECT password
Remote desktop service collection
Deregistering from the HFS backup service
Adding and removing backup schedules
Web hosting collection
Removing the HFS client software
Business applications collection
Office365 collection
Communications and collaboration collection
Filming, podcasting and media services collection
Identity and account management collection
Network administrator collection
Replay: Frequently Asked Questions
Fix work or school account problem error
SharePoint
Fix federation certificate expiry notification (Oxford vCloud)
Stopping the HFS backup scheduler
Private cloud collection
Technical services collection
How to manage windows updates on managed desktops
Remote working options for the managed staff desktop
How to connect remotely to your managed staff desktop
Office templates missing on managed staff desktop
Outlook slow when using shared calendars
Start button search broken, slow or shows no results
IT Support Christmas 2020
Checking the TSM scheduler
HFS Windows daytime client scheduler
Committee Solution for SharePoint Online
External sharing with OneDrive and SharePoint Online
How to redact PDF content
Safety guidance for notebooks / laptops
Quick Reference Guides for Microsoft Office / Windows
SharePoint Online - Accessibility Statement
How to install Scientific Word
Software card registration
Updating Novell / Micro Focus
How to connect buildings to Oxford networks
How to request / change / release subnet allocation
How to manage DNS
OneDrive for Business FAQ
Cloud services toolkit
How to manage University DHCP
Multi-factor authentication
What is SharePoint Online?
Roles in SharePoint Online
Addresses of key network services
Teams: Private channels
SharePoint Online Accessibility Guidance
How to configure DNS for Active Directory
University firewall blocks
How to manage WINS
How to manage Outlook profiles
VPN service: Technical details
IT Services shop
Get SharePoint Online
Configure Android to access the IT Services VPN service
Chorus advanced teleconferencing features
Using SharePoint Online
Technical Information for SNAs
SharePoint Online help and guidance
HFS backup for virtual environments (Hyper-V)
Miro
Microsoft Flow
RSS and Apple Podcasts Feeds
Chorus Phoneman updates
Microsoft Forms
How to prepare IT equipment for donation
Browser-based Panopto Capture recorder
MFA authentication methods pros and cons
How to manage autodiscover for Nexus365
MFA: Help and guidance
Dealing with nuisance or abusive calls
Overview: Sophos Endpoint
How to join PDF files